About
I work for Intuit supporting Lacerte, ProConnect and Intuit Tax Advisor. I also run my own tax firm.
Products
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Lacerte TaxExperience: 2 years
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ProConnect TaxExperience: 5 years
Activity Feed
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The "-1" does work but it all depends on your client's specific situation. If you are still having an issue, please contact the support line where we can have y...
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Ok understood. Can you tell me which of the Texas Franchise return forms you are generating? That particular diagnostic is looking for either the Form 05-158A ,...
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Unfortunately, we do not have the ability to remote control customer computers. Also since it is a browser issue it would not be something that ProConnect suppo...
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This sounds like either you have malware affecting your browser or something in your cache. Try clearing your cache & cookies within your browser. Then close th...
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ProConnect recognizes "-1" as 0 in the software. For any month that is blank on the 1095-A form, enter "-1" in that respective month in ProConnect so that it ac...
